Cole Capital is looking for a Marketing Manager eBusiness
view job posting

Thunderbird School of Global Management is looking for an Online Marketing Specialist
view job posting (pdf)

Terralever is looking for A LOT of folks from developers to designers to account, sales, and admins
view job postings

Off Madison Ave & Mighty Interactive are looking for a PPC Manager
view job posting and other open positions

Sitewire is looking for an Account Manager
Position is very recently available, no posting on the Sitewire site as of yet but we do have the job description (pdf).

RIESTER is looking for an Integration Manager
view job posting

Photo by bb_matt

This month, Twitter sent out an email to API users stating that over the coming weeks they would be making two important updates that will impact how users interact with Twitter applications. (Update 1: Starting August 31, new authorization rules for applications and Update 2: t.co URL wrapping (long URL will display with t.co)).

And just last week we saw vast improvement to the user interface with regard to the account setup process and next steps to additional features and functions on twitter.com.

While these updates seem harmless and almost predictable, are they indications of how Twitter is positioning for the future? And what is that future?

The release of their iPhone/Android apps and ad platform earlier this year coupled with new UI changes and new API technology updates has led me to make either a “very bold” prediction or “very insightful” prediction as I look into the crystal ball of Twitter’s future.

Twitter to Require Payment for API Use
There I said it, and with good reason. There are currently over 250,000 applications built using the Twitter API – some are free and some are paid. Why should everyone else (Radian6, CoTweet, etc.) make money off Twitter’s technology and userbase except Twitter? Does it not seem reasonable, that now that so many have built a business on Twitter’s platform, Twitter should start building a business on it?

If this actually comes to fruition, imagine the effect it will have on paid applications or those that are VC-funded and rely solely on the Twitter platform. For those third-party applications with a large user base their entire business could go by the wayside if they don’t cough up dollars to keep themselves in business. Especially if Twitter sees profit potential in that application’s niche.

With 145 million registered users (roughly 20% are highly active tweeters) it may not make sense to just shut off their API entirely to third party apps; this would only frustrate and cause friction amongst the current user base who use one or multiple third-party Twitter applications, but why not monetize the asset that has been built. It looks like it is going to be a reverse of the Facebook business model (Facebook built the user base on their platform then opened it up to developers).

Supporting Evidence Keeps Mounding
CB Insights reported a 50% decline in VC funding from June 2009 to May 2010 in early-stage investment of Twitter startups. Mashable’s Jolie O’Dell said that “While third-party apps have drifted toward the shallow end of the investment pool, Twitter itself has been raising healthy rounds to continue growing its staff and infrastructure.” Last Fall, Twitter raised $100 million and just six months later closed another round of funding. This has to be an indication that something big and magical is happening under the Twitter birdcage.

Do you agree and what are your favorite third-party Twitter apps and if they go away will you go directly to the source?

As a kid growing up in a small town in rural New Hampshire, I explored the roads surrounding my home with such frequency that I got to know them as well as I know the lines in the palms of my hands.

Now, like many of my 20 or 30-something peers, I’ve moved away from my childhood home and rarely get the chance to visit. But those streets are so clear in my memory I can still see the heaves and pot holes in the streets my sister and I used to play in.

Being somewhat nostalgic for childhood, as well as increasingly interested in the uses of HTML5 (I am in Internet marketing after all), I was excited to hear about Arcade Fire’s new experiment coinciding with the release of the band’s third, full-length album, The Suburbs.

The experiment, created by Google developers, writer/director Chris Milk and Arcade Fire, utilizes HTML5 capabilities to take you on a virtual tour through the streets surrounding your childhood home.

“Browsers and the modern web have indeed come a long way since Chrome was introduced, and we hope this project provides a glimpse at some of what the future holds,” wrote Google Creative Lab’s Thomas Gayno, on the Google Chrome blog.

The project, called “The Wilderness Downtown” is set to Arcade Fire’s, “We Used to Wait”, and includes an interactive amalgamation of Google Maps and Google Street View with HTML5 canvas, HTML5 audio and video, an interactive drawing tool and choreographed windows.

“These modern web technologies have helped us craft an experience that is personalized and unique for each viewer, as you virtually run through the streets where you grew up,” writes Gayno.

The resulting media experience is enthralling. It’s also creating some buzz around HTML5, which will soon (hopefully) be fully adopted by most web browsers. Google Chrome is currently at the forefront of the HTML5 frontier, but most other major web browsers are close behind.

Check out the accompanying graphic for an illustration of what HTML5 will change and improve in the language of the web.

Visit the Chrome Experiments blog for an explanation of the techniques used in “The Wilderness Downtown”.

What is the Annotation Feature in Google Analytics?
The annotation feature allows GA users to add notes to a website profiles’ traffic, they can share these with other users of this profile or mark them private. See example below. Notations were made to indicate when internal IP traffic was filtered, when an action to promote the site was performed and when campaigns launched.

What are the benefits of this feature and how can they make a difference for you and your company?
There are many spokes to an organization’s wheel such as PR, marketing, and customer service. In addition, there are the spokes that are not entirely under our control like social media channels. Since there are so many moving parts in an organization it is difficult to keep track of what may be influencing or impacting your daily web traffic.

The annotation feature in GA allows users to tell a story through site statistics. Perhaps major site changes were made, a new campaign was launched or a high profile blogger mentioned your company. These are just a few of the types of items that can be notated in the time-length of your web stats in GA. The possibilities are endless when logging and reviewing quarterly activity within your company – what happened this month, last month, the past 90 days? By allowing all departments to add notes to the site traffic they can provide insight into how their efforts are effecting the overall mission and understand which activities were most successful.

Think of annotations as a shortcut to digging into that spike in traffic or boost in sales. If you can follow traffic on a specific date or length of time when a specific campaign was launched you will be providing yourself and your team with a visual on its performance.

I’ve included a 58 second demo video from Google on their annotation feature below, enjoy and get to posting the notations in your stats regularly for the benefit of your entire team.

Catch up with me at 10:15a on November 12, 2009 for a panel on Shoestring Marketing, where we’ll be discussing ideas on how to market effectively on a small budget, marketing processes and approaches for startups, and upcoming online trends.

My fellow panelists are:

Chris Johnson, CEO for Terralever (Moderator)
Eva Voorhees, Owner, Tiny Advertising,
Ed Tankersley, Owner, Eight Trails

We hope to see you there.

There must have been at least 25-30 ticket scalpers.  Imagine the competition. Before we left, I ran upstairs to grab my jacket and as I waited for the elevator a man rushed passed me into the business center located just a few steps away from the elevators and the main entrance to the hotel.  Curious, I followed the man into the business center and sat down to fake a little “online lookup.”

I noticed this man had pulled up Craigslist and started to create an ad.  Sitting next to him, a pair of Seattle Mariners baseball tickets.

The point of this story? In business, often times we do the same things our competitors are doing, we use the same resources, at the same time, in the same place.  One by one we all line up next to each other for potential customers to determine what makes each one of us different or who has the kindest smile (best logo) and looks the friendliest (cheeky marketing speak).

It’s important to recognize that we can still use the same resources and advertise using the same channels, after all that is where are customers are.  But it doesn’t mean we can’t look at how to market ourselves and our message differently than the rest.

In this case, it seems obvious that you could sell the tickets on Craigslist to folks who are planning to attend the game but can’t find tickets (days, or even weeks before the game).  It also seems obvious that you would stand right in front of the stadium because customers know they will be able to purchase tickets from…a ticket scalper.  But, this man changed the game a bit – he used the same resource at a different time and utilized the resources around him.  Whether he sold the tickets or not, he was still utilizing the resources that were available to him – and at no cost to him.  Craigslist = Free.  Hotel Business Center = Free.

Key takeaways:

1. There are plenty of free Social Media tools out there like Facebook, Twitter, Flickr, and YouTube.  If every one of your competitors has access to the same tools and resources you do, how are you differentiating yourself? How can you utilize those tools differently – be it seasonal, deviating from a normal process, or other? Think strategy.

2. If you have created a Facebook page or Twitter account for your business are you just running with the herd? Have you just jumped on the bandwagon because every one else has? How can you use these resources and other resources outside of these to actually improve your bottom line?  Avoid the “me too” scenario or seek help from an outside consultant to introduce ideas on how to use these tools to your advantage.

3. Don’t forget the resources/tools that have worked in the past or the ones you haven’t really fine tuned that are working.  Don’t throw the baby out with the bath water.

4.  Don’t be so quick to jump on the next shiny object that sparkles.  Make sure you have a clear understanding and strategy in place before investing the time and labor costs associated with the upkeep, management, and maintenance.

Jason Baer of Convince & Convert, invoked the fire in me.  He taught me that I needed to get out of my own way to be the best I could be. He taught me to be a better person for myself, to be a better professional and to push myself to the limits.

Maggie Young of Red Flag Consulting, has been a friend and mentor, she has been instrumental in depicting how one handles themselves in a professional manner – no matter what the circumstance.  She is the most diplomatic person I know and articulate beyond belief.

Eva Voorhees of Tiny Advertising, pushed me off the proverbial cliff of entrepreneurship.  She helped me get my first client and has never stopped believing in my talent.  Eva is a wonderful lady that has unabashedly supported me and remains a client and friend to this day.

Chris Johnson of Terralever, from day one, welcomed me into his world. He opened up his business for me to learn without reservation and he gave me his friendship without expecting anything in return.  He has always been open and honest with me, and at times when I faltered he forgave and continued to support me and still does to this day.  He continues to be a integral part in my life as a mentor and friend.

Andy Richter of Terralever wanted me to be the best I could be.  He taught me that hard work deserves reward, and that there should be no hard work without reward. He always believed in me and trusted me from day one without reservation. He had faith in me. Andy was always so supportive and accepting without judgment. He had such a great spirit – he will be missed by so many.

Despite my decision to leave Terralever Andy and Chris always remained supportive and interested in my success.  They really showed me the true meaning of “if you put your mind to it, you can do anything.”

All of these people are entrepreneurs and I have had the good fortune to work for and with all of them.  I am a lucky one, to  be surrounded by kind-hearted genuine people, who are brilliant, inspiring, motivating and supportive. I am truly fortunate to know all of these people and I am grateful for their friendship, their support, and mentoring.

Thank you to all of you for believing in me, for supporting me, for pushing me to be the best I can be. I would not be where I am today without your support and guidance.

Often times, we think to tell our loved ones first that we care and appreciate them and all too often we forget to tell those who have helped us professionally and personally.  The biggest lesson is that many people will never know how much an impact they have made on your life and how very important it is to never assume they did.

It is unfortunate that it takes a tragedy to reflect on who has had an impact on my life and has played an instrumental role in who I have become. I am sorry I will never be able to tell Andy how much he meant to me.

Take this moment, this day, and every day after to tell the people in your life how much they mean to you, how they have inspired you, supported you…just how much of an impact they have made.

And while I have no arguments about how helpful and resourceful this article is with regard to Non-profit Website Design, I do believe these best practices can be repurposed for nearly any organization looking to build a new Web site or update their current one.

A listing of Best Practices for Non-Profit Web sites are as follows:

1. Make your site donor-friendly
2. Make Your Site Media-Friendly
3. Make Your Site Volunteer-Friendly
4. Make Sure Your Organization’s Purpose is Immediately Apparent
5. Make Sure Your Content Takes Center Stage
6. Make Sure Your Website is Consistent with Your Other Promotional Materials
7. Know Your Site’s Purpose Up Front
8. Include a News Section or Blog

Find a breakdown for organizations that are not non-profit, on how to utilize these same Website best practices for your own company below.

Read the original and full article here.

If YOU ARE FOR-PROFIT organization, here are some Web site Key Takeaways and Thoughts from this article that can be utilized for your company:

• Make your site donor-friendly

Whether you are collecting donations, selling a product or providing information your site needs to be easy to navigate and checkout. The checkout process can be collecting donations, moving consumers through an actual purchase process, or requiring them to sign up for a webinar, or fill out information to download a whitepaper – you need to make it easy and requiring too many steps and requesting unnecessary information can mean losing that potential customer.

• Make Sure Your Organization’s Purpose is Immediately Apparent and Know Your Site’s Purpose Upfront

If visitors cannot figure out the purpose of your company or what you offer they cannot be turned into prospective customers. A cute logo and clever tagline won’t cut it. Make sure to include clear precise copy on all pages that informs visitors of what you offer, how to get more information and how it all works.

• Make Sure Your Content Takes Center Stage

Content does not equal copy. Content refers to copy, videos, blogs, Flash elements, images, and other types of media. Consider the types of audiences coming to your site and the best forms of content to include on your site that appeal to many types of personas. From researcher to purchaser, focus on the main types of personas interested in your product or service offering and appeal to their purchase process. What key pieces of information need to be present to get them to the desired action (e.g. requesting more information, signing up for a trial or demo, checking out). Different pieces of content appeal to different users and finding the right mix of content while balancing design and creating clear goal/conversion paths is no small challenge. Measure and test everything.

• Make Sure Your Website is Consistent with Your Other Promotional Materials

Take a hard and fast look at all on and offline materials. Cost efficiencies can be saved across the board by picking standard sizes, having image libraries, and all departments working from the same pool of resources. This ensures consistency across the board and that is the number one rule – consistency makes for success. Your brand identity will also be salvaged. In addition, make sure someone is assigned to managing your Web site and that they are made aware of all marketing initiatives both on and offline. There is nothing worse than having a press release sent out over the Internet and then visiting the actual company Web site for more information and there is little to no information on the product or service that was promoted, let alone the press releases hasn’t even been posted to the company site. You miss out on great search engine visibility opportunities by missing on such a simple web update.

• Include a News Section or Blog

Don’t miss out on opportunities to become an authority in your area. You don’t always have to be promoting your products or services, think inside your box but with regard to end-user. What problems do they encounter that your product or service might help solve? Blogs and News Sections are opportunities to take advantage of ongoing search engine visibility as well as deliver valuable and relevant information to your audiences. They keep your site current and fresh and provide valuable insight into your companies work ethic and level of service.

photo credit: cogdogblog

We’re offering up some basic tips on how to market smarter online and in-house:

• Fix the weaknesses. Invest time internally to understanding your weaknesses. Most of the time, when business is good we are too busy to fix those thorns in our sides that often reduce productivity, efficiency and creativity. A great place to start is your Web site. Review Web site statistics to see how people are getting to your site and review your conversion (sales) process online to see if it can be improved with regard to ease-of-use for the user. Understand your Web site’s visibility online, could you be getting streamlining your online efforts to get more targeted traffic and less riffraff?
• Become great at what you are now good at. Don’t change who you are, don’t try to be everything to everyone but focus on your specialty. We always jump at the chance to work with business that have a niche. Niche businesses thrive online because the Internet is the quickest and best way to find a specialty service or unique product. Folks looking for these niche products or services are more likely to engage with you, thus making it more likely to convert them into a sale or customer. The right mix of online marketing strategies coupled with a good online user experience creates a recipe for success.
• Find a way to change your messaging that still coincides with your brand without jeopardizing what you stand for AND find a way to change your messaging that demonstrates to clients the value of your product or service. A niche client of ours was toiling with the idea of adding a less expensive line to her product offering to accommodate for the down economy. Until now she only focused on offering boutique high-end products. In the end she decided this was not best for her company because this was not representative of her brand. She found a way to reach consumers by changing her messaging and providing reasons for why consumers should purchase this type of quality product in a down economy. Sales have continued to increase since November 2008.
• Work with smaller companies who specialize in specific areas like online marketing, specifically PPC management strategies. You’ll find that often times you will get better service, better results, and overall more value from your investment. Understand, especially with PPC management, that this is a “managed media” and not “placed media.” If you are spending less than $100k/month on PPC and your Internet Marketing agency or current service provider is taking a percentage of ad spend then consider that your first red flag. With smaller specialized Internet marketing companies you have a better chance of stretching your dollar and spending less to get more.
• Focus on relationship marketing. First focus on how much you know about your current and past customers. What are their needs and preferences? How can you adjust your product or service to meet their needs now? If you are suffering from a loss of staff, look to initiatives like email marketing, trigger emails and personalized (yet automated) customer service strategies to make a one-to-one connection with your customers. Invest in reviewing your site statistics to gain a basic understanding of what is and isn’t working so that you can make adjustments that will capture the right customer.
• Be innovative. “Why did so many great companies and products come from the Great Depression? While there’s no question that a bad economy makes it tougher to raise capital and launch new products, the reality is that good ideas executed well always have room to succeed. A different way to look at it, a shrinking wallet means that more attention is given to every purchase, and therefore the best customer value equation have a better chance of success during a downturn.” – Idris Mootee, FutureLab Read the post by FutureLab here.

While some small part of me has a bit of angst that a down economy (or recession) is what is causing more companies to move marketing dollars online, I also find this revelation among companies as a shining star in my future and in theirs. As a passionate Internet Marketer I have always thoroughly believed in the power of online marketing – if the strategy, management, and execution are all done well.

We have been fortunate to add new business and continue to grow our small yet powerful Internet Marketing company. In Q4 and into the first month of 2009 we have noticed several significant trends in the ways companies are doing business and shifting their marketing strategies which has made us successful in garnering new business.

Over the past six months we have seen the following:

• Companies are scrutinizing their budgets and their service providers. No surprise on the budget part, but the scrutinizing of service providers is. Companies are realizing that their service providers, with regard to online marketing, are saying they do it all but are falling short of providing results let alone showing any type of progress. They are realizing that online cannot be treated as traditional marketing – there are more mediums and channels to market online and each must be handled differently so it is important to have a service provider that understands the strengths and weaknesses of these disciplines.
• Many medium to large sized businesses are looking to smaller firms who specialize in online marketing, such as PPC strategy and management, SEO, and online media planning even email marketing strategies to focus on relationship marketing. Often times you’ll receive more intimate customer service and find that smaller specialty agencies provide better value and have a deeper understanding of your business resulting in a partnership and extension of your company versus “you are the client, we are the agency” mentality.
• Companies are realizing that Internet is playing a more significant role in their business and are taking more time to educate themselves on these tactics, whereas before companies would trust non-specialty agencies to run their online campaigns with no regard for measurement.
• Companies are making changes to their messaging that appeals to consumers needs today,, in a down economy versus delivering the same messaging and throwing more advertising dollars towards it. The right Internet Marketing firm can help uncover new trends with regard to keywords, visitor trends in searches, and behavior that will help guide this new messaging.

If you’re looking to get started or make a shift in online marketing service providers my first word of advice would be to outline your goals and objectives, know your budget, then understand what type of service provider you are looking for. Pick up the phone and contact a few local Phoenix internet marketing companies and start an initial conversation about your challenges, your objectives, and what you are looking to achieve.