Archive for the ‘Search Marketing’ Category

Changing Site Latency to PageSpeed

Thursday, November 1st, 2012
Rocket Man (I Think It's Going To Be a Long, Long Time)
peasap / Foter / CC BY

For a few years now, Google has been more than hinting at the fact that site latency (how fast your site/pages load) is going to have an impact on your visibility. Why? Well, for one, users are tired of waiting. Over a decade ago waiting three minutes for a page to load was acceptable but these days anything more than 3 seconds can cost you valuable visibility and loss of visits. Users don’t want to wait for pages on your site or elements on your site pages to load and neither to search engines.

New Tool: PageSpeed Insights
A few weeks ago Google launched PageSpeed Insights. We are ecstatic about this new tool since we have been pulling from various tools ourselves for creating site assessments and while we believe this doesn’t necessarily cover everything, it does help in prioritizing and figuring out how to make your site faster – and for that- we give three cheers.

We love that these tools make our job easier and faster so we can do more for our clients.

Find out how to make your site faster here.

After that, call us for a full Technical and Marketing Site Assessment to get your site in tip top shape.

Google Ad Rotation Change – The Workaround

Thursday, May 31st, 2012

Many of you in the professional SEM world probably spend as much time as I do optimizing paid search campaigns, testing keywords and ads, and generally rolling around in all the data we have at our fingertips. As a firm believer in the mantra “test, measure, repeat” I was a bit peeved when I noticed that Google had changed the options for ad delivery in AdWords. My beloved “Rotate evenly” was replaced with “Rotate evenly: Show ads more evenly for 30 days, then optimize for clicks”. This small change has effectively removed our ability to do any longer term creative or other A/B testing.

The Real Issue
Some campaigns/adgroups don’t necessarily have enough traffic to do a legitimate test in 30 days. And even if there is enough traffic and conversion data to draw some meaningful conclusions, I never want my ads optimized for clicks. Google gets paid for the click, I don’t. What’s more is there is no obvious way to reset it for another 30 days. Selecting another option, saving, then re-selecting 30 days does no good.

After searching for an option on the Internet, I finally ended up calling Google directly. It seemed that the representative had no understanding of why this seemingly innocuous change was a very big issue for the advertiser. After a round of questions and answers with the rep, the issue was escalated. There was some lack of clarity on what the rotation rules applied to and didn’t. Here is the information I received back from Google:

  1. The ad rotation 30-day clock applies to the Ad Group level, not the Campaign, even though it is a Campaign-level setting.
  2. Modifying ads, adding them to the Ad Group, or even pausing and un-pausing will restart the 30-day clock.

An Annoying Dance
So, anyway you slice it, if you want to continue rotating your ads, you have some extra hoops to jump through. Keep in mind that any change to an ad does reset the metrics for that ad, so that one can be counter-productive. So that leaves us with the pause-unpause dance.

The Suggested Workaround

  • Set up an extra ad in each of your ad groups to use as a ‘switch’ you can flick to reset the clock at any time.
  • Use an identical headline or other element so you can easily sort it out using AdWords Editor.
  • Then you just unpause, post, pause post. This will reset your 30-day clock on all Ad Groups and leave all the metrics on your “real” ads intact.

I know it sucks, but it is what we have until Google gives us our tool back. I would love it if someone came up with a better alternative, so if you have, please share it with the rest of us.

———————————– UPDATE ————————————————-

As of June 1, 2012 the power of the people has influenced Google to reconsider this change. A word from Google:

“Also, in response to your feedback, we’re planning to make two changes to the setting. First, we’ll expand the even rotation period from 30 days to 90 days to give you a longer window for testing new ads. Second, if you still wish to have your ads rotate evenly indefinitely, we’re going to offer an opt-out of this change. You can opt-out by filling in your information on this form or by contacting your account representative. Both of these changes will go into effect on June 11, 2012.

If we see a large amount of demand for the opt-out over the next few weeks, we’ll also offer the opt-out in the AdWords interface directly.”

Read the reasons as to why they made this update in the first place on Google’s Adwords blog.

Creative 404 Pages: Page Not Found What To Do?

Wednesday, December 7th, 2011

One of the things we look at during our Search Marketing Site Assessments for clients, is the use of 404 pages no matter what industry you are in. We always recommend having a custom 404 page. A 404 page is when a user discovers a “page not found” on your site.

How does this happen and why should you care?
Well, it may seem like a completely elementary thing to put in place however if someone comes to your site from another site (i.e. they linked to your site – maybe a blog post or old web page). If there is not an appropriate redirect process in place the user will be sent to a “page not found” or 404 error. You have control over what gets displayed on this page and if it is a generic 404 (no branding just black and white) it can mean losing a visitor forever or you could help them discover the appropriate page they were looking for, thus keeping them on your site. Think of it providing a bit of customer service to your visitor – if they entered through the wrong door, you would want to show them the appropriate one or guide them to the location they were looking for.

While creativity and humor might get you far with anyone, it also helps to be…well, helpful. If your page is useful in guiding the user to the area or page they were looking for then you are more likely to create a better customer experience.

A few suggestions for your 404 error page:
- At the minimum have your logo and main navigation on the page, better yet use a page template from your site that will help customize it to your look and feel
- Have a link to your home page or better yet a listing of links to popular sections on your site. You may also want to provide a link to the sitemap and promote it as a “full directory of site pages.”

Here are a few examples of 404 pages that we think work while also maintaining the brand personality:

Thanks to fab404.com for some great examples – check out others to for more ideas.
P.S. We’ve got some work to do ourselves. Do as we say not as we do ;) .