1. Do a physical check of the pages and site structure. This could be done with a database tool or by hand, thus giving you a chance to review the copy of your site, because most likely you haven’t done that in a while.

2. Run a XML sitemap of domain.com to get a list of the URLs present on the site. It is important to use a web-based or desktop application to do this and not rely on an internal tool that generates the sitemap from a CMS database. Why you ask? External sitemap generators (Web-based or desktop) do not have access to the server so they must crawl the site from link to link, just like a search engine. This will give you a better understanding of what content is accessible and what is not.

3. Check your Analytics program. Run a report of all content on the site that has received non-paid Search Engine traffic over a period of time (how long depends on your site traffic levels).

4. Query “site:domain.com” in any Search Engine to get a list of the URLs from that domain that are included in the index. Also, check the www version of the site to see if there is any variance. Theoretically, these numbers should be near identical.

Now that you have this data, what do you do with it?
Now that you have this data, compare them to each other. In Step 1 you identified all the pages/URLs that exist on the site. Now, compare this list to Step 2 – if not all pages that physically exist on the site are present in the sitemap, then you have some investigation to do. This indicates that there may be some issue with the structure of the site that is preventing crawlers from reaching those pages.

Next, compare Step 3 with Step 1.
Are there pages that are present on the page but have never received any traffic from Search Engines? This is an indication that these pages may not be indexed by the Search Engines.

There are pages that you don’t really want traffic to, like your refund policy, or your list of pending lawsuits (note: if you have this on your site take it off). If your product or services page is not receiving traffic this is something that should be addressed.

Finally, compare Step 4 with Step 1.
What pages on the site are not indexed? If you see that a large number of pages are not included in Step 4, you may have an indexation issue. As a method for double-checking this issue, compare the pages missing from Step 4 with Step 3. If there are pages that are not currently in the index, but have gotten Search traffic in the past, these pages may have gotten de-indexed for some reason. Investigate why this might be, especially if you consider them mission-critical pages. Don’t overlook checking your robots.txt file. It is not uncommon to see large sections of a site disallowed, when they shouldn’t be.

How well is your site performing, contact us today to conduct a Technical SEO Site Assessment and start improving or rebuilding your online presence for maximum visibility?

Content Network is a Waste of Time and Money! Really, Are You Sure About That? I hear clients and Internet marketers alike make this statement as often as I hear the question “Why aren’t my ads showing?” but for now let’s discuss some best practices for advertising on the Content Network. It is not unlikely for us at Liberty Interactive Marketing to see content account conversions in the double digits, we recently managed a Gaming and Hospitality account with an average conversion rate of 11.11% on over 1,700 conversions. So we’re not shy in sharing some of our best practices with you.

Five Best Practices to Setting Up and Managing a Content Campaign:

1. Do not run Search- and Content-targeting in the same campaign. This is far and away the most important rule. When you create a campaign in AdWords it defaults to include all 3 networks (Google Search, Search Partners + Google and Content), make sure to separate them. If you are currently making this mistake, stop reading for a moment and turn off Content-targeting immediately.

2. Do not duplicate your Search campaign, run it on Content only, and call it a day. This is a reasonable place to start if you are in violation of #1 above, however, the job is not done. The key thing to remember is that while Search campaigns will give you performance metrics on a keyword basis, Content does not. You only have adgroup visibility, (an adgroup is a logical grouping of related keywords). So you don’t have a way of knowing if one or more of your keywords is making or breaking your adgroup.

3. Campaign construction is crucial to Content-network success. You want to make sure your campaign structure is as focused as possible. This means more adgroups than you would use for a Search campaign. You don’t have the same Quality Score considerations with a Content campaign so duplicates and plurals are acceptable. Also, keep the number of keywords per adgroup small. We have found the most success with 5-10 keywords per adgroup. Every campaign is different, so testing is important.

4. Content targeting algorithm matches content on the page to the keywords in the adgroup so, while “foreclosures real estate phoenix” may make a great keyword in a Search campaign, it is very hard to use in a sentence, so it is unlikely it will match to many content pages. So with that said, long tail keywords are not usually a great idea in a Content campaign. Using this example, you would be better served creating an adgroup with 3 keywords – “foreclosures”,”real estate” and “phoenix”. This combination will give the algorithm many more opportunities to match your ad to desirable content.

5. Google Keyword Tool is still recommended to find your initial keywords but it will just get you started. The Keyword Tool is primarily geared towards Search, so it merely serves as a jumping off point. If you already have a Search campaign running you can use that as a resource too. One methodology involves looking at the top performing keywords in your Search campaign (or promising ones from the Keyword Tool) and then looking at the organic results for each of these terms. Take the top 20-30 results and compare their content. Understand what phrases are commonly used and identify keyword themes. Sound like a lot of work? It is, but it is the difference between a mediocre campaign and a case study. I recommend building a tool to do this for you. We did.

These are some of the best practices to get you pointed in the right direction as you delve into the fascinating world of Content-targeting. But before you go hog-wild reconfiguring and re-launching, remember Content is not appropriate or profitable in all cases. Make sure you have a good understanding of the goals of the campaign or hire us to manage your campaigns.

Read the full unedited version here.

Image credit: Google Display Network

What is the Annotation Feature in Google Analytics?
The annotation feature allows GA users to add notes to a website profiles’ traffic, they can share these with other users of this profile or mark them private. See example below. Notations were made to indicate when internal IP traffic was filtered, when an action to promote the site was performed and when campaigns launched.

What are the benefits of this feature and how can they make a difference for you and your company?
There are many spokes to an organization’s wheel such as PR, marketing, and customer service. In addition, there are the spokes that are not entirely under our control like social media channels. Since there are so many moving parts in an organization it is difficult to keep track of what may be influencing or impacting your daily web traffic.

The annotation feature in GA allows users to tell a story through site statistics. Perhaps major site changes were made, a new campaign was launched or a high profile blogger mentioned your company. These are just a few of the types of items that can be notated in the time-length of your web stats in GA. The possibilities are endless when logging and reviewing quarterly activity within your company – what happened this month, last month, the past 90 days? By allowing all departments to add notes to the site traffic they can provide insight into how their efforts are effecting the overall mission and understand which activities were most successful.

Think of annotations as a shortcut to digging into that spike in traffic or boost in sales. If you can follow traffic on a specific date or length of time when a specific campaign was launched you will be providing yourself and your team with a visual on its performance.

I’ve included a 58 second demo video from Google on their annotation feature below, enjoy and get to posting the notations in your stats regularly for the benefit of your entire team.

While nothing earth-shattering, or new, was uncovered during the hour-long presentation relative to SEO we did take notice of a few observations in relation to how Bing displays several types of content and search engine results.

Let’s begin with the bottom line – Bing organizes and displays their data differently than Google does. Bing’s focus is on making travel and shopping related searches better for the user to make a decision (hence, the decision engine) while Google’s ultimate goal is to deliver the most relevant results for a specific search query no matter what topic. There are new and different opportunities that Bing offers if you are in one of these key industries (shopping and travel). While Bing will be able to gain in these areas we don’t believe SEO strategies should change dramatically. Following best practices, building a crawlable site and creating great content are still the keys to success with all search engines.

Here are some of the items that make Bing different from Google:

1) Bing’s “Best Match” or top result is manually chosen by an actual human, not algorithmically as is Google’s. Not every search will have a “best match” because of this manual selection. This human moderation (similar to DMOZ and Wikipedia) confirms the importance and relevancy of quality site content and as we all know, content remains king in all search engines. It also means that Bing may be a bit harder to game for a top ranking for anything other than a branded search. That is unless you truly are the most relevant, useful site for the target query.

2) Bing will show results from “their” web properties and third parties with which Bing has agreements such as MSNBC, Hulu, MSN, and others before anyone else’s. With Yahoo! becoming more of a media entity, this plays right into Bing’s apparent strategy. We are seeing how Microsoft is positioning this search engine to leverage their other properties as news and content sources. This could and most likely will have a huge impact on search relevancy, since the most relevant result won’t always be shown.

3) Bing’s image search likes absolute URLs as opposed to relative ones. (Absolute URLs are when the domain is in the URL like www.libertyinteractivemarketing.com/directory versus simply pointing to /directory) The application of this is that if an image is linked from another site, the original site will still get the visibility in image search. So don’t steal images, but if you do, make sure to host them on your own server.

4) Local ads on Bing are supplied by YellowPages.com. So, if you want your business’ text ad to appear on Bing local search you’ll need to advertise with YellowPages.com.

5) Bing Shopping is CPA-based (cost per action) and sorts results based on a combination of price, shipping and Bing’s cashback program. An important note: You can’t participate in Bing Shopping unless you are already an advertiser on Bing/MSNAdcenter.

A key element regarding personal privacy is that Bing indexes the Facebook profile pictures and photo albums of fans of pages (business profiles) and shows them in its image search with little regard for relevancy. So, for example, if you search your company name on Bing, it may pull in pictures of people who fanned your page – and not necessarily pictures that are representative of the brand or that either party wants shown to the world. We find this extremely scary. If you do too, read this related article on Facebook pages now included in Google’s real-time results.

Have you noticed other differences between Bing and Google? We would love to hear how people are using Bing and other observations about the new “decision engine.”

We took a closer look by searching our own company name “liberty interactive marketing” in Bing’s images tab and found that profile pictures of our Facebook fans came up for our very own company name.

The key point to highlight here is that there is no such thing as privacy. There is only perceived privacy. There are loopholes. Kind of like when you join an association, purchase membership, or opt-in to any program – many companies use that “relationship” as a legitimate reason to contact you or loan out your informaiton. In this case, the relationship of you fanning a company page may be permission by proxy to Facebook then to Bing (given their new relationship with Facebook) to pull in any data they want….this includes your mug or at some point status updates.

While both Google and Bing are figuring out real-time search and what data makes sense to display as a result (primarily trending for now), Facebook is slowly opening up the gates of information and in my opinion, in all the wrong ways.

Facebook is taking the fun out of Facebook. I would really like to be wrong in this prediction, but this direction seems to be headed down the wrong road. Why?

Because of the unknown. Google plans on more than 550 updates to their algorithm in the coming year (they made over 450 in 2007), their search engine algorithm is smart, really smart. There is no telling how the engineers will figure out how to use this data and it may be at your expense.

Privacy is gone. Bing has proven that with its image display.

If this gets your blood boiling, read these articles for more search engine marketing dish:
Facebook Pages Now Part of Google’s Real-Time Results
How Google’s Algorithm Rules the Web

And while I have no arguments about how helpful and resourceful this article is with regard to Non-profit Website Design, I do believe these best practices can be repurposed for nearly any organization looking to build a new Web site or update their current one.

A listing of Best Practices for Non-Profit Web sites are as follows:

1. Make your site donor-friendly
2. Make Your Site Media-Friendly
3. Make Your Site Volunteer-Friendly
4. Make Sure Your Organization’s Purpose is Immediately Apparent
5. Make Sure Your Content Takes Center Stage
6. Make Sure Your Website is Consistent with Your Other Promotional Materials
7. Know Your Site’s Purpose Up Front
8. Include a News Section or Blog

Find a breakdown for organizations that are not non-profit, on how to utilize these same Website best practices for your own company below.

Read the original and full article here.

If YOU ARE FOR-PROFIT organization, here are some Web site Key Takeaways and Thoughts from this article that can be utilized for your company:

• Make your site donor-friendly

Whether you are collecting donations, selling a product or providing information your site needs to be easy to navigate and checkout. The checkout process can be collecting donations, moving consumers through an actual purchase process, or requiring them to sign up for a webinar, or fill out information to download a whitepaper – you need to make it easy and requiring too many steps and requesting unnecessary information can mean losing that potential customer.

• Make Sure Your Organization’s Purpose is Immediately Apparent and Know Your Site’s Purpose Upfront

If visitors cannot figure out the purpose of your company or what you offer they cannot be turned into prospective customers. A cute logo and clever tagline won’t cut it. Make sure to include clear precise copy on all pages that informs visitors of what you offer, how to get more information and how it all works.

• Make Sure Your Content Takes Center Stage

Content does not equal copy. Content refers to copy, videos, blogs, Flash elements, images, and other types of media. Consider the types of audiences coming to your site and the best forms of content to include on your site that appeal to many types of personas. From researcher to purchaser, focus on the main types of personas interested in your product or service offering and appeal to their purchase process. What key pieces of information need to be present to get them to the desired action (e.g. requesting more information, signing up for a trial or demo, checking out). Different pieces of content appeal to different users and finding the right mix of content while balancing design and creating clear goal/conversion paths is no small challenge. Measure and test everything.

• Make Sure Your Website is Consistent with Your Other Promotional Materials

Take a hard and fast look at all on and offline materials. Cost efficiencies can be saved across the board by picking standard sizes, having image libraries, and all departments working from the same pool of resources. This ensures consistency across the board and that is the number one rule – consistency makes for success. Your brand identity will also be salvaged. In addition, make sure someone is assigned to managing your Web site and that they are made aware of all marketing initiatives both on and offline. There is nothing worse than having a press release sent out over the Internet and then visiting the actual company Web site for more information and there is little to no information on the product or service that was promoted, let alone the press releases hasn’t even been posted to the company site. You miss out on great search engine visibility opportunities by missing on such a simple web update.

• Include a News Section or Blog

Don’t miss out on opportunities to become an authority in your area. You don’t always have to be promoting your products or services, think inside your box but with regard to end-user. What problems do they encounter that your product or service might help solve? Blogs and News Sections are opportunities to take advantage of ongoing search engine visibility as well as deliver valuable and relevant information to your audiences. They keep your site current and fresh and provide valuable insight into your companies work ethic and level of service.

photo credit: cogdogblog

We’re offering up some basic tips on how to market smarter online and in-house:

• Fix the weaknesses. Invest time internally to understanding your weaknesses. Most of the time, when business is good we are too busy to fix those thorns in our sides that often reduce productivity, efficiency and creativity. A great place to start is your Web site. Review Web site statistics to see how people are getting to your site and review your conversion (sales) process online to see if it can be improved with regard to ease-of-use for the user. Understand your Web site’s visibility online, could you be getting streamlining your online efforts to get more targeted traffic and less riffraff?
• Become great at what you are now good at. Don’t change who you are, don’t try to be everything to everyone but focus on your specialty. We always jump at the chance to work with business that have a niche. Niche businesses thrive online because the Internet is the quickest and best way to find a specialty service or unique product. Folks looking for these niche products or services are more likely to engage with you, thus making it more likely to convert them into a sale or customer. The right mix of online marketing strategies coupled with a good online user experience creates a recipe for success.
• Find a way to change your messaging that still coincides with your brand without jeopardizing what you stand for AND find a way to change your messaging that demonstrates to clients the value of your product or service. A niche client of ours was toiling with the idea of adding a less expensive line to her product offering to accommodate for the down economy. Until now she only focused on offering boutique high-end products. In the end she decided this was not best for her company because this was not representative of her brand. She found a way to reach consumers by changing her messaging and providing reasons for why consumers should purchase this type of quality product in a down economy. Sales have continued to increase since November 2008.
• Work with smaller companies who specialize in specific areas like online marketing, specifically PPC management strategies. You’ll find that often times you will get better service, better results, and overall more value from your investment. Understand, especially with PPC management, that this is a “managed media” and not “placed media.” If you are spending less than $100k/month on PPC and your Internet Marketing agency or current service provider is taking a percentage of ad spend then consider that your first red flag. With smaller specialized Internet marketing companies you have a better chance of stretching your dollar and spending less to get more.
• Focus on relationship marketing. First focus on how much you know about your current and past customers. What are their needs and preferences? How can you adjust your product or service to meet their needs now? If you are suffering from a loss of staff, look to initiatives like email marketing, trigger emails and personalized (yet automated) customer service strategies to make a one-to-one connection with your customers. Invest in reviewing your site statistics to gain a basic understanding of what is and isn’t working so that you can make adjustments that will capture the right customer.
• Be innovative. “Why did so many great companies and products come from the Great Depression? While there’s no question that a bad economy makes it tougher to raise capital and launch new products, the reality is that good ideas executed well always have room to succeed. A different way to look at it, a shrinking wallet means that more attention is given to every purchase, and therefore the best customer value equation have a better chance of success during a downturn.” – Idris Mootee, FutureLab Read the post by FutureLab here.

A few highlights:

• In the words of Iron Chef – Google reigns supreme with 63% of the search market share. No surprises there.
• 11.8 billion searches performed in August 2008 (19.6% increase over August 2007, U.S. Searches)
• 82 billion worldwide searches (August 2008)
• 1 word and 2 word search queries decreased, while increases were seen in 3-8 word searches (amazing, 8 word searches); majority of search queries are 2 and 3 words
• Search engines referring traffic to retail sites, both paid and natural, resulted in a 3% immediate conversion across the board on the big 3 (Google, Yahoo!, MSN), MSN’s paid search resulted in a 4% conversion

Read the full booklet here for more details regarding specific industry trends, local, and mobile search:
http://adage.com/datacenter/article?article_id=132046

In collaboration with ROI Research, Performics released survey results of 7,043 consumers on how search engines play a role in their purchasing decisions, seven demographic audience segments were questioned across nine different verticals.

Michael Kahn of Performic makes a key statement, “Consumers turn to search for different reasons, online strategies from one marketer to the next can look like night and day depending on the verticals and target segments each needs to navigate. In some cases, consumers use search to buy; in others, it’s a research tool, often used to find offline retail locations.”

Key differences across demographic segments were identified in how search is used in the purchase process, a few of these findings can be found below:

• 81 percent of silver surfers (65 years and older) spend at least an hour/day on the Internet, utilizing search to find best prices and product information, but typically buying offline
• 89 percent of African-Americans spend at least an hour/day on the Internet, most often using search to find offline locations, especially for automotive and electronic purchases
• Baby boomers used search more than 75 percent of the time when purchasing automobiles, appliance and electronics
• Gays/lesbians, who reported more overall shopping than other demographic segments in nearly every product category, used search most often to shop for automotive, appliance and electronic products and services

This online vs. offline dynamic emerged as a key theme. Some interesting findings include:

• Travel reigned as the top online product category, with 70 percent of respondents reporting making their last Travel purchase online
• Health care was the most dominant offline category, with 81 percent of consumers indicating their last purchase happened offline; yet 90 percent of respondents used search to research these purchases
• Use of search was split almost evenly across the seven segments for telecommunication purchases, and 39 percent made their purchases online
• Tweens were most likely to purchase apparel and electronics, but despite the notion that Tweens often “live” online, most make and recommend purchases offline

Liberty Interactive Marketing: We say that all advertising, on and offline works together.  Among all the clutter and the competition, you must be present online and ahead of your competition.  It does not necessarily mean having to spend more (although that does help), but in this economy it may make better sense to know who your customers are so that you can be there at the right time and the right place. It can be as simple as utilizing all resources online to make sure every brick and mortar location can be found easily online with an address, map, and phone number.  That your site is programmed efficiently for mobile accessibility. That your web site has an appropriate customer experience, in which consumers are able to access many different levels of information quickly and easily. Additionally important, is your visibility online within search engines and various shopping sites.  Can consumers find you, your products, and the information they need to make a purchase in-store or online? If they can’t, your competition is just one click away or up the street. What are you doing to keep the focus on you, to solidify the purchase process with every prospective customer?

Performics and ROI Research sought to gain a deeper understanding of the influence of search on consumer purchasing behavior including how frequently consumers use search to gather product information, compare prices, and look for specific brands or retailers. The study also tracked key demographics such as income, education and media consumption patterns. Read the full release here.

Every SEO expert out there would agree with me when I say Google’s PageRank is not the best way to rate online influence. And what exactly is Mr. Rubel referring to when he says “online influence”? Not to mention that there are an infinite number of ways categorize online influence, be it links, content, subject, history of site, bookmarks, etc.

Many discussions on Webmaster World and from Google themselves have been discussing for the past few years whether to remove PageRank from the toolbar and most recently they will start to pull back it’s presence with new toolbar releases.  The toolbar Pagerank is separate from the Pagerank number that Google incorporates into its search algorithm.  So the number we see has very little to do with rankings at all. It is merely a metric by which the uninformed will be unnecessarily impressed.

I’m not going to argue for or against what PageRank really is because there is no argument. PageRank is useless as two commenters on the original post would agree.  Additionally, I can’t believe that this article would have been posted as a linkbait mechanism because AdAge also chose to publish it in their print addition which is where I first read the article.

My real reason for responding to this article is to disperse any rumors out there and to let people know they should really check their sources and the facts before publishing anything SEO related. Just because you use the Internet doesn’t mean you are an expert on SEO.