If you missed Part 1 of Getting Your Business Listing Setup in Search Engines start there first.

The verification process can sometimes be the most challenging part of setting up your local business listing in search engines. The process can be easy and at the same time difficult for numerous reasons. Below we share with you the various ways to verify your account and what we have often experienced when setting up listings on behalf of our clients during the verification process.

GOOGLE (aka Google Places, this listing will also show up in Google Maps)
www.google.com/local/add/businessCenter

Creating a listing: We recommend you use a general email account with your company domain name. For example, marketing@companyname.com. You do not need a gmail account to setup your listing on Google Places. Google prefers you use an email address with the company domain in it as further verification and legitimacy of your listing.

Easy way: phone call. Google will typically place a call within minutes that will give you a PIN number. The PIN number will need to be entered during setup, this is the key step to get your listing verified. We have experienced both never receiving a call and a PIN number left on voicemail. The good news is Google will let you request a PIN again. If this does not work you will ultimately be left without the call option and going the route of the slow way – postcard verification.

Slow way: postcard. You’ll need to keep an eye out for the postcard, it will be small and look like junk mail so be paranoid. This postcard will contain your PIN number. It can take up to 2 weeks to receive the postcard so make sure you have kept your login information handy and in a safe place.

View a 45-minute video on How-To set up your business on Google.

BING (aka Bing Business Listing Center)
https://ssl.bing.com/listings/ListingCenter.aspx

Easy way: phone call. This process is exactly like Google’s except that Bing provides you with the PIN number and you enter it over the phone when they call you (versus receiving the PIN over the phone and entering it online).

Slow way: a letter or postcard will be sent. It takes almost two weeks to receive the letter. It is typically dated just a couple days after you’ve submitted your local listing.

YAHOO! (aka Yahoo! Local Listings)
http://listings.local.yahoo.com/

Yahoo! sends an email confirmation as verification of your listing. Keep in mind this email will be sent to the person who is listed as the contact in the contact information you filled in, which should also be a general email address for your company.*

*Keep in mind that Yahoo! is no longer a search engine. Currently they are still maintaining their local listings and offer a basic and an enhanced listing (you pay for it).

With attention surrounding geo-location services (like Foursquare, Gowalla, Groupon) and significant enhancements in local business listings in search engines (Google Places, bing). We wanted to focus on creating a “Local” blog post series featuring helpful ways for businesses to garner further visibility online utilizing these offerings as well as what to be aware of when participating. We’ll focus on local business listings and a few free marketing ideas for you to take advantage of. So, let’s begin.

Setting Up Your Local Business Listing on Search Engines
When doing local search it’s best to start with the big three. While Yahoo!’s search results have now been replaced with bing’s search engine results, many things are still in tact – this includes business listings for local search. For the most part all three search engines (SE) ask for the same information for a business.

We’ve compiled a quick list to help you prepare for setting up a local search account for your organization:

Basic Information:
- Business name
- Address
- Telephone number (some SE’s allow multiple phone numbers)
- Toll free number (if applies)
- Web site (some SE’s allow multiple websites)
- Email (some SE’s allow multiple emails)
- Fax

Background Information
There are a good amount of sections that can be filled out; you want to fill in as much information as you can. Google recently made some big enhancement to how local search results from Google Places appears in their search results and it is highly recommended to fill in as much information as possible to help your results. Make sure to put in everything you can think of that represents your company.

This includes:
- Description (Google limit is 200 characters)
- Image (logo or any images, great way to incorporate Flickr if client has images there)
- Video (great way to incorporate YouTube if client has videos there)
- Hours (if apply)
- Payment methods (if apply)
- Brands carried or sold by client. Great way to insert keywords that are specific to your client’s products and or services.
- Specialties. Great way to insert keywords that are specific to your client’s products and or services.
- Slogan or tagline.
- Other requests are for professional associations, languages spoken, parking, and more.

Category Details
There are categories to select that best represent your business. You want to ensure that you select the best choice categories as these may help with your visibility within organic search results. Some of the categories can be hidden and you may have to browse to find what is most appropriate to make sure you aren’t missing any. Some SE’s allow more category entries than others. Try to fill in as many categories as you can, this too will be affected by Google Places search results.

At this point you will want to review all of the choices you have made and all of the information you have entered. Make sure to double and triple check everything as editing in the future may not be as easy as you think. Once you have thoroughly checked all of your information and are happy with your location search entry, proceed to the verification process.

Stay tuned for next week’s post on the details of the verification process and detailed requirements.

This article first appeared on agencyside as A Day in the Life of a PPC Manager where Mike Swan, Director of Search Marketing Strategy at Liberty Interactive Marketing is a guest columnist as well as a panel speaker on topics for search marketing strategies.

Often when asked how I spend my day I answer “living the dream”. While I sometimes get a chuckle from those who are also fans of the movie “Wedding Crashers”, I usually get a look of bewilderment. While I get much satisfaction from this, sometimes there is an unlucky soul that asks me to elaborate on what dream I am living. It is those people who actually enjoy the “geek speak” to whom I am dedicating this post.

Professional PPC management has two facets; it is one quarter creativity and 3 quarters creatively analyzing data. Those with no aptitude for numbers need not apply; there is little chance for success without a highly analytical mind. Efficiency and processes are of paramount importance, especially as the number and complexity of the accounts increases.

Here are 5 things that must be attended to on a regular basis. How regularly depends on 1) traffic of the account and 2) industry.

1) Are All Systems Go – Rule number one, know what campaigns should be running and which should not. Realizing that a credit card was declined or the account balance has been depleted a week after it happens is never a glorious moment. Avoid it. I review two types of reports every morning. Both are Account Reports that contain the results for all clients. The first is the month to date. This gives me an overview of how the accounts are performing, what my budget utilization is and serves as my quick reference guide for broad inquiries on the health of the account either to the client or a team member. The other is the Yesterday report. This tells me what happened the day before, so if I see any weird results, like no traffic, it allows me to identify a possible issue within 6 hours or so of it happening. This can be a lifesaver.

2) Watch your Positioning – Know where your sweet spot is and manage to it. I also make sure the account average is in a narrow band. If it starts dropping, is it one aspect of the account or is it account-wide? This can help you identify competitive trends or Quality Score shifts before the account train wrecks.

3) Utilize Search Query Data – I like to keep a lot of broad match terms in my accounts to keep a good pipeline of search query data. This gives you a look at search volume, it helps you identify terms that you may want to go after. It also can show you some glaring holes in your campaign in both the opportunity sense and the negative sense. Negative keywords that is. This report will save your client many thousands of dollars of wasted traffic when you see some of the undesirable terms you are showing for. This is also a liability protector. The last thing you want is your client stumbling upon their own ad showing for an unsavory search. (Not to say clients ever search for unsavory things).

4) Budget Utilization – Due to the nature of PPC, there is no precise guarantee that you will spend your exact budget; in fact the guarantee is you won’t. What many don’t realize is that when you make a campaign budget change in Google, it is not a sophisticated system. It was explained to me by our Google rep (Do you like how I passed the buck on this one?) that when you make a budget change the system assumes it was made in the middle of the day, so the system will try to spend 50% of the newly set daily budget. What does that mean? Basically, if you make the change early in the day, you will spend less than you expect to, and if you make the change late in the day you can potentially spend quite a bit more than you expected. While over an extended timeframe it all evens out, if you are trying to make a significant end of month adjustment you could get burned. Moral of the story, watch your budget allocation.

5) Landing Pages – Is Conversion Code Tracking? – Often times we don’t have access to our clients’ web hosting server and more often server protocol is not in place, therefore leaving you vulnerable to getting tracking code overwritten, removed, deleted or your landing page throwing a Page Not Found error. Enter mayhem and dollars lost. Daily, check that your landing pages are up and running and that your conversion code is tracking (and still present on the page). If you don’t, this will hurt your bottom line, your credibility and your Quality Score.

This list is far from exhaustive, and does not address how to manage and improve PPC campaigns, just some of the things that you need to stay on top of.

We provide professional Pay Per Click Management Services, contact us today.

photo credit: fanginhoon