Stay in the know: Search Marketing Blog

Welcome to the SEM blog of Liberty Interactive Marketing, (aka Liberty Interactive). Join us as we reveal Internet marketing and search engine marketing secrets, successes, and tactics. And more often than not, we'll include entertaining SEO, SMO, and paid search articles, videos, web sites, and more for you to enjoy.

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Sending a Successful Email Marketing Campaign: Closing the Gap Between Desktop, Mobile and Web

Posted in Customer Experience, Email Marketing
June 21st, 2011 by Liberty Tsighis

Email marketing seems simple, and for the most part it is. Yet, many companies and clients create their emails and fail to browser test or email client test to make sure their emails are rendering consistently across these platforms. This results in an oblivious and convoluted customer experience that leaves the customer asking “Why does this email look like this?” Delete. Mark as spam.

Email service providers are no cake walk either. Many of the most popular ones with large marketing budgets to acquire customers fail to meet best practices when it comes to delivery.

Sending a successful email marketing campaign relies on 3 things:
1. Clean HTML code that renders consistently across the major email clients
2. A reputable email service provider like Campaign Monitor, ExactTarget
3. A solid testing plan cross-browser (Internet Explorer, Firefox, Safari) and email client (Outlook, Yahoo!, Gmail,Hotmail) Each has its own quirks to deal with.

To help create a successful email campaign, Campaign Monitor published a guide that allows email marketers to see the various elements that affect how emails are rendered across 24 email clients. They learned that support for even simple CSS varies considerably between clients, and even different versions of the same client.

Download your copy and view the comparison table here. It covers 24 different email clients and all the popular applications across desktop, web and mobile email.

Thank you Campaign Monitor!

Note: Outlook (27% of total market share) and iOS Devices (iPhone, iPad and iPod Touch) (16% of total market share) are the most popular email clients.

Internet Marketing Jobs Open in Phoenix

Posted in Additional Thoughts, General Web News
March 7th, 2011 by Liberty Tsighis

In the last few weeks, I have seen and heard from several agencies and companies in the Phoenix area looking for online/web/Internet talent. I am so excited to see so many job openings come available that I wanted to put together a quick post on a few of the open positions in hope of referring great talent to the Phoenix area or at least diversifying the current pool.

Cole Capital is looking for a Marketing Manager eBusiness
view job posting

Thunderbird School of Global Management is looking for an Online Marketing Specialist
view job posting (pdf)

Terralever is looking for A LOT of folks from developers to designers to account, sales, and admins
view job postings

Off Madison Ave & Mighty Interactive are looking for a PPC Manager
view job posting and other open positions

Sitewire is looking for an Account Manager
Position is very recently available, no posting on the Sitewire site as of yet but we do have the job description (pdf).

RIESTER is looking for an Integration Manager
view job posting

6 Ways To Get Your Google Places Page to Rank Higher

Posted in Local Search and Marketing, Search Engines, Search Marketing, SEO
February 28th, 2011 by Katie S.

Whether it’s your own company or a client’s business, having a Google Places page is key to visibility within Google. In 2009, Google was in the deal room with Yelp to purchase the local review site but the deal fell through. A few months ago, Google revealed their own “Yelp-like” product, Hotpot. Google is making a big push into the local market with plenty of attention going to location-based applications (such as Foursquare, Facebook Places) it is important that you are maximizing on your own visibility within the most popular search engine especially now that Google is placing more of an emphasis on local results and blending them with organic search results.

We recently had a chance to hear local search guru, David Mihm discuss the ins and outs of local search that are useful for organizations of any size.

Here are 6 Ways To Get Your Google Places Page to Rank Higher:

  1. Claim your listing if you haven’t. How can you tell if it is claimed? Complete a search in Google Maps, that is the easiest and quickest way to locate your listing. Look in the upper right corner about a quarter of the way down the page (see image below). If your place exists and is not claimed, go through the steps to claim and verify it – then read the rest of this post ;) .
    verifying your listing in google
  2. Reviews are more important thank you think(we’ll keep hitting you over the head with this one over and over). Reviews are one of the key factors that can help your ranking in search engine results pages (SERPs) as well as the local listing results that show up within the SERP.

    Tip: Put together a strategy to get a steady flow of reviews coming in monthly rather than a bunch all at once and then nothing at all. Google likes to see consistency. One way to do this is through your social media outlets. Another thing to do is if you use Groupon or any coupon sites try to capture the emails of those who purchased and follow up with them to have them write a review of their experience. Of course we’d all like positive reviews, but as long as you have a good product and good service you should receive good reviews.

  3. When claiming your business make sure your title is representative of your business- do not stuff it with keywords. You want to use descriptive words. You might be able to get away with one or two keywords depending on your company, but remember the algorithm Google uses for local results is not the same as the one used for organic results.
  4. YouTube video’s may help your rank so if you have them add them to your local listing. Also fill it with images. Tip: To optimize your videos add a caption file to your videos, title and description.
  5. Use the maximum number of description categories available (currently 4), use one default category and then create custom categories for the remaining fields. When creating a custom category try using the statement “my business is a [fill in the blank]” as your format. Do not put any geographical terms in as a category- that’s a big no-no.
  6. Multiple branches and/or specialty divisions with the same address should have individual pages. If your business is a large business with multiple branches or specialties all at the same address and there are more areas than categories, don’t worry you can list them separately. For example, if your business is a hospital with different specialty areas – each one of those specialties can have its own Google Places page as long as each area has a different phone number they can and should be created and listed individually.

A big thanks to David Mihm for his support and sharing this great information with us.