The Trinity of Technical SEO: Latency, Indexation and Bandwidth
As most of us know, SEO goes way beyond Titles, Tags and keyword selection. Gone are the days where heavily optimizing a page for “crazy purple widgets” will get you where you want to be. As the Search Engines focus on their core goal of providing the most authoritative and relevant results for each query we as Internet Marketers are faced with a new challenge. As web technology progresses, we must look beyond what a site “says” and look at what a site “is”. Structure and construction become even more important.

Site Latency: How fast do your site pages load?
Let’s first start with Latency. The Latency of a site is the speed in which the page loads for a visitor. There are many factors that contribute to the Latency of a web page including, but not limited to, site construction, reliance on external resources, server capacity, page size, etc. We do our best to reach a happy medium with the factors we can control. Not every site can afford Google-size processors and server capacity; most are sharing their server with hundreds or thousands of other sites. When this is the case we have to focus on factors we have more of an influence on like how our site is constructed and how bulky it is. In the end there is only so much speed you can get out of your site for your given budget.

How does one assess site Latency?
There are many tools out there that can be used for testing the latency of a site. Some are paid which we use extensively, and some are free, which we also use extensively. One of the most useful resources is Google Webmaster Tools. In April 2010, Google officially announced they would be incorporating site speed as one of the 200+ site signals used in determining search rankings and now have become sort of the de facto authority on this topic. Let’s use an actual site example where we are using Google Webmaster tools.

This is a site that relies very heavily on external resources, with a lot of multimedia. There is no way around this, so the speed of the site is limited by the speed of anywhere from 6-12 other servers to provide it with the data it needs to load a page. Here is a screenshot from Google Webmaster tools showing the time it takes to load a page:

As you can see, over the last 90 days the sites pages load on average just over 4 seconds. This is a site that has been receiving exponentially more traffic over this time frame. I want to also make the point that in the third week of June the site was redesigned and recoded for a better user experience and greater efficiency. As such, you can see the line is very erratic until July when the spikes smooth out a bit and on average the time has decreased. Remember we are only talking a spread of 1.3 seconds between the high and low. Not a huge amount off is it? Most visitors wouldn’t even notice a difference. But Search Engines do.

This brings us to Bandwidth.
Bandwidth is defined as “the maximum amount of information (bits/second) that can be transmitted along a channel”. Why does this matter? Search Engines have a limited amount of capacity available. Granted, their “limited capacity” far exceeds anything most of us can dream of, but it is also a really big Internet to crawl (over a trillion pages). Based on this, the Search Engines will allocate a certain amount of resources to crawling a particular website based on its perceived value (whether it is stated or not). CNN.com is going to get a substantially larger portion of Google’s resources than my Dog in Funny Hats blog.

So what does this mean to the rest of us? It means that we have to make the best use of the resources that are given to us. Basically, when Google comes a-knockin’ it is in your best interest to make sure it has the most clear path through your site and can get as much information as possible before it leaves for its next appointment (probably cnn.com). This is why building the most search-friendly efficient site is critical.

Below is a screenshot of the same site, same time period as before, this time showing how much bandwidth is afforded this site by Google in a given day:

Notice the trend of increasing bandwidth up until the third week of June, when the new site design was launched. Immediately before the 2.0 version of the site was launched the site was receiving a peak high of almost 89,000KB of attention from Google. Then it decreased substantially and immediately to 12,000KB and has since settled in somewhere around 39,000KB. The initial impulse is to look at this and say that a mistake was made, Google isn’t as interested in crawling this site anymore. This next screenshot shows the truth – how many pages is Google crawling in a given day:

This chart pretty much speaks for itself. Based on this chart we can see, that while the Latency of the site has only moved within a narrow band, the bandwidth usage has dropped considerably, which has allowed Google to crawl more pages on a given visit. This is a strong case for optimizing your entire site presence, not just your Titles and Tags. During this time period of this example, no on-site SEO elements were changed.

And by the way this third chart mimics the organic site traffic trend as well. How well is your site performing, contact us today to conduct a Technical Site Assessment and start improving or rebuilding your online presence?

Last year in my hurry to get everything prepared, cooked and ready for our glorious Thanksgiving spread, I forgot to change the setting on my oven after roasting veggies from “broil” to “bake” and my turkey only cooked half way. The top of the turkey was juicy and a gorgeous golden brown, but the bottom was severely undercooked and I had 14 hungry turkey bird eaters ready to feast. And well, my turkey mishap got me thinking about similarities between SEO and Social Media.

Turkey Mishap teaches SEO

1. Due to appropriate preparation and continuous basting, the turkey browned nicely. It looked good from the outside but this was merely on the surface. Similar to optimizing your web site for search engines, optimizing your titles and metadata isn’t enough. Make sure all elements of your site are optimized, from site architecture to content and multimedia to alt tags. Some of these elements are proving to be more influential and are often overlooked by many so-called SEO practitioners.

2. Once the turkey was in, it was on the “set it and forget it” method. Like cooking a turkey, SEO is not a “set it and forget it” initiative. Just as I should have been monitoring the progress of the turkey, your SEO efforts need to be monitored continuously for progress and adjusted accordingly to achieve desired results.

Turkey Mishap teaches Social Media

1. Although I was mortified by my mistake, I assembled the appropriate team to help me deal with the situation and I didn’t hide from my mistake (although I wanted to). In your Social Media communication it is important to remember that your customers know you will make mistakes, but it is how you handle them that they will be watching. Remember, be human. People make mistakes and don’t be afraid to get others involved to help you solve the issue.

2. There was no mistaking that the turkey was undercooked when we cut into it. Same for your Social Media communication, people will see through the golden brown coating if you don’t have a well planned and executed social media strategy. A good product and great customer service are only two of the ingredients in a recipe for social media success.

3. If at first you don’t succeed, fail fast, and then re-evaluate how to resolve and respond to the situation. Then, move forward quickly, the side dishes are getting cold and people will start to leave if you are unable to respond to the situation or provide an adequate solution.

4. Don’t try to do too many things at once, but if you do, have a plan. Most importantly surround yourself with people who can help you implement and execute your plan seamlessly.

Gobble Gobble Lessons for SEO and Social Media

1. Track and monitor progress; adjust along the way. Don’t get to the end to find out only half the plan worked or yielded you half the results you were expecting.

2. Check to see if the oven is on. Review all elements and components of your Social Media Plan and on-site and off-site SEO. Sometimes it can be the most simple and obvious things that can foil your plan.

3. Share your experience. Mistakes create an opportunity…for content! Case studies, articles, contests, etc. How can you share your experience to benefit your customers or provide added value to others?

Happy to say this year the turkey was juicy and delicious…and cooked all the way through. Picture above. Happy Holidays.

Most of the time we are so excited to get something new and shiny that we forget that the old did provide value, holds history, and credibility.  This is the same for your Web site. Don’t we want to preserve those qualities and carry them over to the new? Of course. If you said no, stop reading.

Before you go launching your new Web site, ask your SEO and web development firm(s) if the following has been done before you flip that switch.  If your SEO or web development firm says no or “what are you talking about”, STOP RIGHT NOW. CALL US IMMEDIATELY AT 602-275-3935.

Checklist before you launch:

1. Tracking: Make sure all tracking codes are in place and have been tested on the new site. Missing a few days of tracking could mean missing a few days of knowing how the new Web site impacted visitor behavior and sales.

2. Redirect URLs: If your old site has a good history and has built up some good inbound links to interior pages, or even if it hasn’t and you just have a few inbound links – you still want to make sure you are preserving them when you move to the new site. Make sure old site URLs are mapped correctly so that search engines are notified and pages that are indexed can be appropriately redirected. If you don’t do this and the new site has a different URL structure, any old pages that were indexed in the search engines will send back a nice 404 error, not to mention you may have lost a few new customers.

3. Marketing: Do you have years of vanity domains that you used for marketing? Do you have landing pages that current online marketing or other offline marketing sends traffic too? Make sure these pages are not archived when the new site launches. Make a checklist (in addition to this one) that lists out all of these pages and domains, make sure you to notify your current SEO or web development company of these pages so that they can be moved seamlessly without worry of lost traffic or conversions.

4. Customer Database Management: Very very very very important. I remember when FoodTV and Allrecipes launched their new Web sites. I had my recipe box filled, sure I hadn’t been back in a couple of months but I used my profile and “favorite recipes” box a lot. I went back one day and they said my account didn’t exist. Imagine how upset I was, I had years of recipes that I had collected and without any regard for my feelings they just wiped them all away. They might as well have taken a baseball bat to their brand because that is how I felt about them. So “lesson learned” make sure you transfer all customer information over to any new databases, etc. Don’t throw out the baby with the bath water. Just because your data isn’t as clean as it should be, it is still data and you should hire someone or assign someone to take on that responsibility of organizing it. If your web development company says “let’s blow it up and start all over,” – DON’T LISTEN. Preserving customer information is vital and can save you from having to find a boat load of new customers because you decided to break up with your existing ones by changing the locks on the door. Your customer is your biggest asset, don’t forget that.

If you’d like consultation on any of the above, we are happy to help contact Liberty Interactive Marketing today.