This morning I received an email about Google’s update to their social search results, a feature Google has been experimenting visibly with for the last year.

While I was impressed with the technology back then it was really nothing to write home about. To Google’s defense, they have been determined to understand the value of integrating social within the framework of search. I made a short video clip back in January, when the Toyota domino recalls were happening – this is what it looked like nearly a year ago.

Since then, Google has made vast improvements and beneficial enhancements to how they have integrated social into search. It is less intrusive. They show the real-time updates subtly instead of the constant scrolling updates.

If you do choose to click on the recent social updates below the news results, you’ll be taken to a real-time search results update page, a trending timeline and the – pièce de résistance – top links! See video clip below.

Initially, I looked at this page and said, “Okay, this is pretty cool but who cares?” So I took a closer look and came up with a few good ways all of us marketers may be able to take advantage of this new offering from Google:

Trending

• Share Something New: The majority of people who are RTing on Twitter, commenting/sharing on Facebook and other social platforms are most likely saying the same thing over and over and over again. This is your chance to share something new. Join in the banter, but offer a fresh perspective, valuable piece of information or other. Something that out of all 585 comments yours will standout because you are offering a new sound into the noise. Incidentally, at the time when I looked on Wordloo.com this morning to get the top trending search, the most popular item was “Beyonce Pregnant” – just in case you are curious about the title of this post – we thought we would play along in the trend and offer up some new information to be shared (highly irrelevant to the folks that care about Beyonce’s pregnancy, by the way, Beyonce congratulations).
• Profile Audiences: Without going into too much detail on this, clearly the folks commenting on Beyonce being pregnant are not the same folks commenting on Virginia Thomas, but it is a good way to understand what your target audience is most interested in (if you don’t know this already).

Top Links

• Early Bird Gets the Worm: If you can’t be the first to create the news, you can be the first to comment on it, and quite possibly get a link from it. If you can watch (obsessively) for trending topics in your industry, Google will show you who is the most authoritative for that trend – get a comment on there – maybe with your link and you’ve got exposure.
• Identify Authority Sites: If you aren’t the early bird, you may still be able to get the worm. By observing which sites are visible for your target topics, you will discover new opportunities for SEO, such as who to interview or be interviewed by, guest write for and comment on.

These are just a few ways Google’s new social search can benefit you, there are several more.

What is your take on social search results?

Many clients over the last several months have been asking whether they should get in on this “Facebook-thing” and if they should start “Twittering.” The common oversight here is that these are just new tools for communication…and marketing.

The process and the methodology shouldn’t change just because you have some shiny new objects in front of you. What is the typical process to any advertising or marketing campaign?

A. Identify Audience
B. Define Goals
C. Track and Measure

And somewhere in between A and B comes Strategy and Planning, and before A might be Research. This shouldn’t change.

Before you Twitter or Facebook, or blog, or whatever. Ask yourself these questions?

1. Who is my audience? Who am I trying to reach?
2. What am I trying to accomplish?
3. Where is my audience online and how to they best like to be communicated with?
4. What types of content will get my audience excited?

If you don’t have these answers start with a simple customer survey or do some simple research online. Use Google Alerts to identify where and what your audience is saying about your industry, product, or service. Start listening first, this will help you create a plan to be successful online and in the social space.

photo credit: James Cridland

Whether you are a novice to Twitter or a veteran we all had to learn how to walk and by learn how to walk I mean “learn how to Twitter.”

I started using Twitter a little over a year and a half ago. I know many addicted, veteran, and first time Twitter users. I’ve identified what I believe to be the 10 Steps to Twitter Enlightenment. Basically, the many phases we go through from first starting to use Twitter through to a somewhat enlightened perspective on how influential the tool can be used within our every day lives – both personally and professionally. I’d love to hear additional perspectives or experiences on your evolution of Twitter communication so please chime in.

Step 1: You’ve signed up and created a Twitter name
Congratulations. I’m sure this step took the longest, and you’ve signed up because you’ve either given in to the peer pressure of other folks asking you to get on Twitter or your curiosity finally caught up with you. Either way, you’ve done it. You have signed up for Twitter. Now what?

Step 2: “No one is following me, and who should I follow.”
No one is following you. You know someone, so you follow them, then look at their list of followers and then follow them. 6 hours later you realize you have accomplished little and have learned even less, but the nasty cycle continues and you are now following 50 more people.

Step 3: Forced Twittering.
You think “What do I do? No one is following me. Well, maybe one person.” You have this overwhelming urge to participate so you start Twittering. Your first Twitter is probably something like “I am using Twitter” or “I am drinking coffee” or “eating cheese.” But now you feel inadequate, because you’re thinking “does anyone really care if I am eating cheese?” And, the answer sadly is “No.” But hey, kudos to you, you have made your first Tweet.

Step 4: Obligation to Tweet something relevant and valuable and often.
Step 5: You hate Twitter. It’s stupid.
Step 6: You keep seeing weird symbols like RT, @, and #
Steps 4, 5, and 6 all seem to happen at the same time. While the obligation to Tweet something relevant and valuable becomes frustrating, your frustration is only further increased by your lack of participation and inundation of Twitters you keep receiving. You are conflicted with figuring out how many times to “check your Twitter” account and realize it cannot be scheduled and you will miss something if it is not checked several times per day. You become annoyed by others who are using RT and @ and #. You don’t understand what the buzz is all about and resort to “Twitter is stupid.” But you are not ready to give up, so you start investigating how to use: @, RT, DM, and #. (Read this ultimate article in Twitter shorthand, tools, and codes).

Step 7: “You mean, I don’t have to post from Twitter.com?”
During your investigation you realize that RT, @, and # enable you to interact without having to be totally original. . Then you stumble upon or learn from friends that you don’t need to have your browser open to Twitter all day long, but instead you can use phone applications like Twitterberry and desktop applications like Tweetdeck.

Step 8: Obsession. New world created.
You become obsessed with following people and you start to discover that there is a whole world that has been created around Twitter. From brightkite to twitpic, to cool crazy sites (these are just the tip of the iceberg) and realize that your Facebook and Friendfeed can be updated automatically through Twitter. You start to become obsessed with retweetrank and twittergrader, and the list goes on and on.

Step 9: Oh, Twitter is used for Communication AND Information?
After Step 8 you realize you’ve got to cut back on your Twittering and start to think of how Twitter can be used to your advantage. You’ve entered the information gathering and communication phase. You realize after following for a few weeks, months, etc. that there is valuable and timely information to be gained and researched. That there are major folks professionally and personally that you can learn from. You have now been enlightened by the “Twitterness” (defined as the greatness of Twitter). How could you have ever gone through Step 5 of hating Twitter? You are truly enlightened by the power and realize how informative all the folks you are following are.

Step 10: The great are followed. The great will be followed.
You’ve started following folks who are relevant and valuable to you (professionally or as it pertains to your personal beliefs, values, etc.) You want to learn about a new industry or a new passion, and are excited that it is easy to connect. And sometimes when you complain or praise a company you get a response back, quickly.

You have now reached enlightenment, but I am sure there is more to come.
Tell us about your journey to Twitter Enlightenment.

Follow us on Twitter @libertyt

Other interesting Twitter Articles:
Twitter Attitudes
Top 21 Twitter Applications
47 Awesome Twitter Tools You Should be Using
58 Twitter Innovations